At Ladakh Herbs, we aim to provide the best quality products and customer satisfaction.

 

•Orders can be cancelled within 6 hours of placing the order.

•Once the order is shipped, cancellation is not possible.

 

 

Refunds are applicable only in the following cases:

•Damaged or defective product received

•Wrong product delivered

 

To request a refund:

•Contact us within 48 hours of delivery

•Share clear photos/videos of the product as proof

 

 

We do not offer refunds for:

•Change of mind

•Incorrect address provided by customer

•Delays caused by courier services

 

 

•Once approved, refunds will be processed within 5–7 business days

•Amount will be credited to the original payment method

 

 

We may offer a replacement instead of a refund, depending on product availability.

 

 

Shipping charges are non-refundable unless the error is from our side.